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Frequently Asked Questions

Transparent Deals Start with Transparent Answers

AutoAnon Buyer FAQ

What is AutoAnon?

AutoAnon is a private car-buying concierge service. We connect you with verified dealerships without revealing your personal details until you choose to proceed with an offer.

How does AutoAnon save me time?

You fill out one short survey, and we handle all dealer communication on your behalf. You’ll receive offers from local dealerships without spending hours calling, emailing, or visiting multiple lots.

Is my information really anonymous?

Yes. Dealerships only see your buying requirements — not your name, phone number, or email — until you accept an offer.

What does the Concierge Fee cover?

The one-time $129.99 fee covers our matchmaking service, market research, and access to our dealer network. It could save you thousands on your purchase.

Can I trade in my vehicle through AutoAnon?

Yes. You’ll provide trade-in details during the survey, and dealers can include trade values in their offers.

What if I don’t find the right vehicle?

We offer a money-back guarantee if no suitable offers are provided within your set timeframe.

How soon will I start receiving offers?

Most buyers receive offers within 24–72 hours.

AutoAnon Dealer FAQ

How does AutoAnon work for dealerships?

We send you buyer requests that match your inventory and location preferences. You submit your offer via our quick bid form.

What’s the benefit over traditional leads?

Our buyers have already paid a concierge fee — they’re serious and motivated. You’re not competing for tire-kickers.

How do I get notified about buyers?

Sign up for a free account to receive leads. Upgrade to a subscription to get first access to buyers in your area before other dealers.

What’s the cost?

Free plan: pay per sale.


Pro plan: $249/month — early access to leads and unlimited bids.


Elite plan: $499/month — priority access, unlimited bids, and exclusive marketing perks.

Can I offer perks to win more deals?

Yes. Add incentives like gift cards, service credits, or special financing to your bid to stand out.

Do I have to deliver vehicles?

No. Delivery is optional. If you offer it, we’ll display it as a bonus to buyers.

What happens if my bid is accepted?

Once your bid is accepted by the buyer, you’ll receive the customer’s contact details so you can finalize the sale. You’ll only pay the agreed commission or fee if the transaction is completed, ensuring you’re only investing in serious, ready-to-buy leads.

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